Contact Information

For General Inquiries and Account Information, email emai...@bluewaterpower.com (click "..." to show full email address).

For Information on the FIT and microFIT Programs, email fit-...@bluewaterpower.com (click "..." to show full email address).

Hours of Operation
Customer Service: Monday through Friday - 8:30 a.m. to 4:30 p.m.
Operations: Monday through Friday - 7:30 a.m. - 4:30 p.m.

Phone Inquiries
Direct Line / Auto-Attendant: (519) 337-8201

1. For emergencies, no power, partial power, or outage information, press 1.
   Emergency and power problem calls will be answered 24 hours per day, 7 days per week.
2. To reach an employee directly, enter the extension number to by-pass the auto-attendant options.
3. For a company names directory, press 3.
4. If you are calling regarding a past due account or a collection notice, please press 4.
5. Press 5 to speak to a customer service representative regarding:
   • General account information
   • If you are moving
   • Billing inquiries
   • Street and traffic light repairs
   • Tree trimming
   • New construction
   • Service upgrades

If you do not have a touch-tone phone, stay on the line and you will be connected to a customer service representative.

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