How Will This Impact You?
The Village of Point Edward has contracted Bluewater Power to read, invoice and collect on water/sewer accounts. Your final bill from the Village of Point Edward will be due on July 26 and will cover use until June 21. Please make payment to the Village of Point Edward for this final bill.
Billing:
Your first bill from Bluewater Power will be due during the second week of September and will cover a period from June 22 until July 29 (all dates are approximate). Bills will be due monthly after this time. Any arrears owing prior to the transition will be collected by the Village of Point Edward.
Customers that already have an existing Bluewater Power electricity account will receive one bill that includes both electricity and water/sewer charges.
If you are a tenant, you will receive two separate bills. One will be for electricity and one for the water/sewer charges. Please be advised that in most cases, the water/sewer bill will be in the landlords name C/O of the tenants name. If you are a tenant and your water/sewer charges come on your electricity bill, please contact the Bluewater Power offices at 519-337-8201 to have this changed.
For customers who do not have an existing Bluewater Power electricity account, a new account number will be issued for your water/sewer service. Please ensure that when you are making payments via the Internet, phone or bank machine that you use your new Bluewater Power account number.
Prefer to receive your bills electronically? Sign up for Bluewater Power’s MyAccount and select the eBilling option.
Payment Options:
(a) Pre-Authorized Payments:
If you have an existing Bluewater Power electricity account already set up on Pre-Authorized Payments, please be advised that your water/sewer charges will also be set up on Pre-Authorized Payments.
If you do not have an existing Bluewater Power electricity account and were previously set up on Pre-Authorized payments with the Village of Point Edward for your water/sewer charges, please be advised that you will be removed from Pre-Authorized Payments until you have completed Bluewater Power’s Pre-Authorized Payment form.
Contact our office to enroll OR print this form. Once the form has been completed, attach a voided cheque and either email to us at emailus@bluewaterpower.com or mail to us at:
Bluewater Power
P.O. Box 2140
Sarnia, ON
N7T 7L6You can also sign up for Pre-Authorized payments using our automated Pre-Authorized Payment Form through Bluewater’s MyAccount.
(b) Financial Institutions
Please note, it may take up to 3-5 days to receive payment.
(c) Telephone and Internet Payments through Financial Institutions
Our account numbers have 7 digits and some electronic banking services require 12 digits. If you have this problem simply add 5 zeros to the beginning of your account number.
*For customers who do not have an active Bluewater Power account a new account number will be issued. Please ensure that when you are making payments either through a Financial Institution, Telephone or Internet Payments that you use your *New* Bluewater Power account number.
(d) Regular Mail
Please make cheques payable to Bluewater Power & write your “New“ Bluewater Power account number on your cheque. Mail to:
Bluewater Power
P.O. Box 2140
Sarnia, ON
N7T 7L6
(e) Deposit Boxes
Conveniently located outside the front entrance for after-hours payment and inside the main office during normal business hours (cheque or money order only please) at our office at 855 Confederation St.
(f) Credit Card Payments
Bluewater Power has enlisted Paymentus as a third party automated payment service company to accept payments using Visa and MasterCard. Please note that credit cards cannot be used in conjunction with the Pre-Authorized Payment Plan (PAP). You can also make a payment by calling toll free at 1-866-288-4924. Please note: Paymentus charges a 1.75% fee to process credit card payments.
Please allow 3-6 business days for payments to reach our office.
Water Meter Maintenance:
To report problems with your water meter, please contact Bluewater Power’s Water Department at (519) 337-8201 X2888. For after hour emergencies, please contact the Village of Point Edward’s Municipal Office directly at (519) 337-3021.